Engage & Automate
Create, manage, and track multi-channel campaigns to engage target accounts and measure performance across email, ads, and other touchpoints.
246 articles
Why do I need Public mode?
Inbox sorting
Why are the replies not detected?
How can I schedule contacts for sequence processing?
How do I limit sending to people from the same domain?
Advanced sequence management
How to use the Outbox section?
How to switch existing sequences to conditional?
Sequences list overview
Can I add the same prospect to multiple sequences?
Why are the replies not detected?
How do I add a custom opt-out link to the email body?
Can I change the schedule for an active sequence?
Conditional Sequences Overview
How do I find clicked people?
Duplicating sequences and moving people over
Step delays management
Can I add a new step to the finished sequence?
Bulk actions with sequences
SMS step in a sequence
Why is my sequence not sending emails?
How can I schedule contacts for sequence processing?
Handling Out-of-Office replies
Call step
How can I save a sequence as a template?
How can I add a CC/BCC to a sequence email?
How to Restore Your Office 365 Email Account After Suspension
How do I send my emails in the same thread?
Statistics
Can I change an email for one prospect?
How can I resend a bounced email?
How to Restore Your GSuite (Google Workspace) Email Account After Suspension
How can I change the sending email for my contacts?
Multiple email accounts per sequence
How to use conditions in sequences?
How do I manage columns on the People tab?
What is my contact's current step?
What step is my contact on?
Triggers
How do I manage sequence steps (templates)?
Manual email step in a sequence
How can I resend a bounced email?
What step is my contact on?
Why are the contacts not assigned to my email?
Can I change an email for one prospect?
How can I change the sending email for my contacts?
How do I send my emails in the same thread?
How can I add a BCC to all the emails?
How do I reconnect a mailbox with an expired connection token?
How can I send a test email?
How do I add a custom opt-out link to the email body?
Bounce rate threshold handling
How can I see my teammate's sequences?
Preview
How do sequences work in Team Edition?
Auto-Stop Sequences if email account gets blocked
Logs in sequence
How to Reconnect Your Gmail Account to Sprouts with Updated Sending Permissions
A/B testing in sequences
People tab overview
How do I change the status from Finished to Active?
How to Assign Contacts to Matching Email Providers
WhatsApp step in a sequence
Plain text sending mode (text-only)
Why is my sequence suspended?
How can I find the sending email of my contacts?
Toggles behavior on the Sequences page
How can I check my meeting booking stats?
How to use Smart Filters in Emails Reports
Channel Efficiency Overview
LinkedIn Dashboard Overview
How Sprouts tracks prospects' interaction with your emails
Numbers in Email Reports Explained
Team Performance Dashboard
How do I calculate analytics?
How do I export stats from the Reports page?
How to track and monitor automatic LinkedIn sequence steps?
How to Improve Email Open Rates
How do I manually log or change meeting details?
Calls dashboard on the Reports page
How do I calculate analytics?
Tasks dashboard
Emails dashboard on the Reports page
How do I edit a contact?
Sequence Statistics
Contact card
How to move all contacts from a CSV file into a sequence
How do I blacklist multiple contacts from a CSV file?
How to filter prospects by the "Creation source"?
Industry and Company Size fields in a contact profile
How to filter prospects by Interested and Not interested inbox categories?
How to filter out prospects who are/aren't on a specific list?
How do I define a contact's time zone automatically?
Managing Lists of Contacts
Why do contacts have the Missing data status?
How to create and edit custom contact fields
Managing Lists of Contacts
How to filter prospects by call resolution?
How to create custom filters with several conditions?
How to remove bounced prospects from a sequence?
How to export contacts using a CSV file?
How to filter prospects by custom fields?
How to filter prospects by statuses in sequence?
How do I manage contact stages?
Overview of the Contacts Page
Managing Lists of Contacts
Overview of the Outbox page
How do I define a contact's time zone automatically?
How to filter prospects coming from Salesforce or Copper?
Track direct and manual emails stats in prospect card
Overview of the Contacts Page
Introduction to the People Section
How to filter prospects by LinkedIn Connection State
How to filter prospects by a specific time zone?
Contact statuses
How to filter prospects by title and move them to a custom list?
Can I share contact lists with my team?
Most common retargeting options
Follow-up tips
How to create high-performing subject lines
General tips for sending cold emails
How to create a high-performing sequence
How do I organize A/B testing?
The Must-Read Guide to Cold Emailing
Emails & Follow Ups Best Practices
How can I increase my cold email outreach click rate?
How can I improve my email signature?
How do I manage my inbox categories?
Inbox at the sequence level
How do I manage custom Inbox categories?
How to use canned responses in the Inbox?
Managing LinkedIn Messages in the Inbox
How to hide or unhide the auto-replies
How to forward replies and respond on behalf of other teammates?
How to use search in Inbox
Consolidated Inbox Overview
Safety Limits for LinkedIn Automatic Steps
Limits for LinkedIn automatic steps
How do I view my LinkedIn replies?
LinkedIn automation limits: best practices and recommendations
How to connect a LinkedIn account with a session cookie?
LinkedIn Preview: Overview
How can I revoke LinkedIn connection requests?
How to connect a LinkedIn account with a session cookie?
Monitoring LinkedIn connection request statuses
Can I replace a LinkedIn account in a sequence?
InMail messages
How to set up automatic LinkedIn sequence steps?
How do I delete my LinkedIn account?
AI variables
Email templates
Sprouts templates overview
Actions with email templates
Team variables
Variables in the Sprouts templates
How do I change the font in my emails?
How can I hyperlink all links inserted as a custom variable?
How to insert variables in templates
Can I attach images to my email step?
Advanced variables
Contact basic variables
How to create and use custom variables
How to set up SPF, DKIM and DMARC: other mail & hosting providers
How to improve your Email Deliverability Score
Improve Email Deliverability
How to disable open tracking for your account?
Why emails are going to spam and how to fix it
Why do my emails bounce?
How to set up MX, A, rDNS, SPF, DKIM and DMARC and authenticate your emails
How to set up MX records for any other mail provider [list]
How to use our email quality check service
Ramp-Up Mode for Email Accounts
How to set up MX records for Office 365
How to warm up a new domain before sending cold emails
How to Set Up Warm-Up Inbox Filters ?
How to disable open tracking for your account?
Troubleshooting a Missing Email Health Check Test
How to set up MX records for Google workspace
How to move a contact to a sequence using Sprouts Chrome Extension?
How do I edit an existing contact?
Manual email task in Chrome Extension
Sprouts extension: A Detailed Guide to the Chrome Extension by Sprouts
How to bulk delete tasks in Chrome Extension
Manual email task in Chrome Extension
How to move a contact to a sequence using Sprouts Chrome Extension?
Creating tasks in Chrome Extension
Execution of tasks launched on the platform in Chrome Extension
Task filters in Chrome Extension
Inbound missed calls
Renting Multiple Phone Numbers in Sprouts: Step-by-Step Guide
How to use Cloud Calls Self-Service
How to Enable Cloud Calls
Pricing for Cloud Calls & SMS
How to Create and Manage Custom Call Resolutions in sprouts
Call Recording
Can I use my real phone number for calls?
Cloud Calls network requirements
Pricing for Cloud Calls & SMS
Transfer inbound calls
Automatic calls on opens
Phone number formats
How to reconnect Outlook/Exchange accounts
How do I re-connect my email account when it's got disconnected?
How do I connect an additional email account?
Setting up an Outlook/Exchange email account
Why is there no hyperlink in my opt-out text?
How do I set up my opt-out text/link and unsubscribe header?
How can I import my email accounts in bulk?
Managing delays between emails
How to change or remove a default email account?
Email Account's Health Checker Overview
Connecting an Exchange account via Autodiscover
Setting up your Gmail account
How can I add a signature?
Are generic domains like gmail.com, and yahoo.com accepted?