Learn how to reconnect the mailbox in a few clicks & proceed with your sequences
If your single-click account has been disconnected from Sprouts, you can easily reconnect it in just a few clicks:
Open the Email Accounts tab of the Settings page.
Hover over your mailbox and click the Reconnect icon on the right.
If you do not see the Reconnect icon, it means your mailbox is connected manually. In this case, you need to remove it and add it back:
Once the mailbox is reconnected, please restart your affected sequences by turning the toggle off and back on.
💡 The campaigns will resume within 15-20 minutes according to your schedule.