Sprouts Inc.

Why do I need Public mode?

Inbox sorting

Why are the replies not detected?

How can I schedule contacts for sequence processing?

How do I limit sending to people from the same domain?

Advanced sequence management

How to use the Outbox section?

How to switch existing sequences to conditional?

Sequences list overview

Can I add the same prospect to multiple sequences?

How do I add a custom opt-out link to the email body?

Can I change the schedule for an active sequence?

Conditional Sequences Overview

How do I find clicked people?

Duplicating sequences and moving people over

Step delays management

Can I add a new step to the finished sequence?

Find out about the bulk actions available for your sequences in Sprouts

Bulk actions with sequences

Learn how to send short text messages to your prospects as part of an outreach sequence

SMS step in a sequence

Find out what you can check when your sequence is not sending and why

Why is my sequence not sending emails?

Handling Out-of-Office replies

Call step

How can I save a sequence as a template?

Learn how you can add CC/BCC to your sequence steps

How can I add a CC/BCC to a sequence email?

How to Restore Your Office 365 Email Account After Suspension

Learn how you can send your follow-ups in the same thread with the initial email

How do I send my emails in the same thread?

Statistics

Find out how you can customize an email for one contact only

Can I change an email for one prospect?

How can I resend a bounced email?

How to Restore Your GSuite (Google Workspace) Email Account After Suspension

How can I change the sending email for my contacts?

Learn all there is to know about the feature, it's goal, how it works, how to set it up, and much more

Multiple email accounts per sequence

Condition steps help you organize your contacts and create personalized communication paths in your sequences.

How to use conditions in sequences?

How do I manage columns on the People tab?

Learn how to filter contacts by the current step in a sequence

What is my contact's current step?

What step is my contact on?

Learn how automation triggers work in Sprouts.ai and how to set them up to automate your routine tasks

Triggers

How do I manage sequence steps (templates)?

Manual email step in a sequence

Why are the contacts not assigned to my email?

How can I add a BCC to all the emails?

How do I reconnect a mailbox with an expired connection token?

How can I send a test email?

If you want to set up a custom opt-out link, this article will guide you through the needed steps. Here is what you can do👇

Bounce rate threshold handling

How can I see my teammate's sequences?

Make the most of Sprouts Preview mode when building an automated outreach sequence: double check, evaluate, personalize particular emails

Preview

Team Edition offers two modes depending on the collaboration you need: Public and Private modes. This article will help you understand how sequences work better.

How do sequences work in Team Edition?

Auto-Stop Sequences if email account gets blocked

The Log tab on the sequence page contains technical information about the events that take place in the sequence. If there is an error in the sequence, the logs help…

Logs in sequence

How to Reconnect Your Gmail Account to Sprouts with Updated Sending Permissions

Wondering how Sprouts performs A/B testing of your email bodies and subject lines and how you can track results and act on the outcome?

A/B testing in sequences

People tab overview

How do I change the status from Finished to Active?

Learn how to enable the automatic assigning of contacts in a sequence to sending email addresses with the matching email providers

How to Assign Contacts to Matching Email Providers

WhatsApp step in a sequence

Plain text sending mode (text-only)

Learn the reason why your sequence is suspended and how you can fix it

Why is my sequence suspended?

How can I find the sending email of my contacts?

Below you will find an explanation of each sequence toggle, so you can better understand what is happening with your sequences

Toggles behavior on the Sequences page

Sequences

Find answers and get help from Intercom Support and Community Experts

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