Connecting your email address
Sprouts uses your mailbox to send emails to contacts. The first thing you need to do is to add and set up your email. You can use different providers but the domain needs to be corporate, not generic.
Here is what you need to do:
Go to the Email Accounts tab of your Settings
Click the New email account and choose your provider
Once the provider is picked, click Continue
💡Important: the first added mailbox becomes a default email address and will be automatically added to your sequences.
Creating a sequence
Once the contacts are added, you can create your first campaign. There are a few options to create a sequence:
From Template - use Sprouts library templates or team templates;
From Scratch - create your sequence manually by using the building blocks;
Communicating with your prospects
Clicking on any contact will open the Prospect Activity Profile. It has a complete history of interaction and lets you perform different actions:
Sending single direct emails
Calling, enriching the contact
Moving to sequence, list
Adding notes
Changing contact details, stages, and statuses
Blacklisting / unblacklisting
Deleting
Browsing analytics
There are two ways to check the stats in Sprouts: inside the sequence or in the Reports tab. While the sequence metrics are linked to some campaigns, the Reports show any team member, sequence, email account, or date range.
The reports also have a detailed view below the graphs.
