This update enables SDRs and AEs to maintain a clean, authoritative source of truth for product messaging — while allowing AI to automatically select the most relevant offering for each prospect during Smart Generate.
The release blends manual control with automated discovery from website enrichment, ensuring every outreach message reflects the right solution, at the right time, for the right buyer.
What’s New
Website-Enriched Offerings – Products & Services scraped from your company domain now auto-populate directly inside HPM Configuration.
Manual Product Management – Add, edit, or delete Products & Services with a simple form capturing name and short description.
Slash Command Insertion – Insert Products & Services into Custom Prompts using /, placing offerings at the top of suggestion lists for rapid authoring.
Smart Generate Auto-Selection – During AI message generation, the system selects the most relevant Product or Service for each contact and injects it into the outreach copy.
Regeneration Visibility – The selected Product or Service now appears prominently in the Smart Generate regeneration screen above Insights, giving users full transparency and control.
Why It Matters
Message Precision at Scale – Ensure every outbound message references the most relevant offering for the buyer.
Single Source of Truth – Centralize product messaging across enrichment, prompts, and AI generation.
Faster Personalization – Reduce manual prompt engineering with slash commands and auto-selection.
Sales Confidence – SDRs and AEs always know which product the AI chose — and why.
How It Works
Navigate to Settings → HPM Configuration → Products & Services.
Review Products & Services auto-added from website enrichment.
3. Add new offerings manually using the Add CTA.
4. Insert offerings inside Custom Prompts by typing
5. On regeneration, the chosen Product or Service is displayed above Insights for easy review or adjustment.
Guardrails & Scope
Products & Services are only configurable within HPM flows.
No changes are made to other platform modules.
All items remain editable after enrichment.
Deleted Products & Services are removed from future AI selections.