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Ask AI

Ask AI, a powerful new feature that enables you to create custom AI-powered enrichment columns by combining your existing data fields with natural language prompts.

Updated over 2 weeks ago

Ask AI - Add Smart Column Entry Point

Ask AI - Add Smart Column Entry Point

Version

1.0

Release Date

8/1/2026

Document Owner

Ayan Dhanda

Part 1: Release Notes

What's New: Ask AI

This feature transforms how you research and analyze accounts, reducing manual research time from hours to minutes.

Key Benefits

  • Custom Intelligence: Create AI-powered insights tailored to your specific sales motion and ICP

  • Data Synthesis: Combine company info, contacts, tech stack, and ICP scores intelligently

  • No Technical Skills Required: Natural language interface accessible to all users

  • Auto-Generated Column Names: Column names are automatically generated based on your prompt when you click Create Column

  • Advanced Filtering: Search and filter enriched accounts by text content in the results

Feature Highlights

1. Dynamic Prompt Builder

Write natural language questions with dynamic column references. Simply type '/' to insert data fields from your account or contact lists.

Ask AI Panel - Write your question with example prompts

Ask AI Panel - Write your question with example prompts

Capabilities:

  • Multi-line text input supporting up to 500 words

  • Type '/' to trigger instant column dropdown (<100ms response)

  • Fuzzy search matching for quick column discovery

  • Visual column pills with hover tooltips showing data type

  • Real-time word count tracking

  • Support for up to 10 column references per prompt

2. AI Prompt Enhancement ("Help Me" Button)

Not sure how to write the perfect prompt? Click the "Help Me" button to let AI analyze and enhance your draft prompt with better structure, clarity, and additional relevant columns for more accurate results.

Help Me Feature - AI-powered prompt refinement with suggested columns

Help Me Feature - AI-powered prompt refinement with suggested columns

3. Flexible Model Selection

Choose from multiple AI models based on your needs and budget. Each model displays its credit cost per account.

Model

Credits/Account

Best For

GPT-5

5

Balanced performance

GPT-5 Mini

1

Cost-efficient tasks

Claude 4.5 Haiku

1

Fast responses

Claude 4.5 Sonnet

5

High quality

Claude 4.5 Opus

15

Complex analysis

Gemini 2.5 Flash

1

Quick analysis

Gemini 2.5 Pro

5

Advanced tasks

4. Preview & Testing

Test your enrichments on sample accounts before running on your entire list. Preview results show AI outputs for each account with expandable details.

Preview Results - Test on sample accounts before full enrichment

Preview Results - Test on sample accounts before full enrichment

5. Configuration & Execution

Review your configuration summary, set the column name (auto-generated from your prompt as default), and choose how many accounts to enrich. The total credit cost is calculated automatically.

Configuration Summary - Review settings and set enrichment scope

Configuration Summary - Review settings and set enrichment scope

6. Results & Column Management

AI-generated columns appear in your account table with a sparkle icon (✨) for easy identification. Click any cell to view the full enrichment response with detailed insights.

Results Table - View enriched data with expandable details

Results Table - View enriched data with expandable details

7. Advanced Filtering

Filter your accounts based on Ask AI enrichment results. Use the sidebar filters to search by text content, filter by enriched/not enriched status, and quickly find the accounts you need.

Advanced Filters - Search and filter by Ask AI enrichment results

Advanced Filters - Search and filter by Ask AI enrichment results

💡 Configuration Limits

You can create up to 10 Ask AI columns on your Target Account List (TAL) and 10 on your Target Contact List (TCL). This limit will increase to 20 in Phase 2.

Known Limitations & Upcoming Improvements

  • Maximum 10 column references per prompt

  • Maximum 10 Ask AI columns per list (TAL/TCL) - expanding to 20 in Phase 2

  • TCL columns cannot be referenced in TAL prompts (TAL columns can be used in TCL)

  • Preview limited to sample accounts from your list

Part 2: Customer Success Guide

This guide will walk you through using Ask AI to create custom AI-powered enrichment columns. By the end, you'll be able to generate actionable insights tailored to your specific sales needs.

Getting Started

Accessing Ask AI

  1. Navigate to your Target Account List (TAL) or Target Contact List (TCL)

  2. Click the "+ Enrichment" button or "Add Smart Column"

  3. Select "Ask AI" from the options

Step 1: Click 'Add Smart Column' and select 'Ask AI'

Step 1: Click 'Add Smart Column' and select 'Ask AI'

Step-by-Step Guide

Step 1: Write Your Question

The Ask AI panel opens with a text area where you can write your question in natural language. You'll see helpful example prompts to guide you, showing how to use column references like {{COMPANY_NAME}}.

Ask AI Panel with example prompts and word count tracker

Ask AI Panel with example prompts and word count tracker

Example questions:

  • "What problem does {{COMPANY_NAME}} solve for its customers?"

  • "Is {{COMPANY_NAME}} a startup, SMB, or enterprise?"

  • "What market segment does {{COMPANY_NAME}} serve?"

  • "Is the {{Account Name}} selling its product in India?"

💡 Pro Tip

Start with a simple question and iterate. You can always refine your prompt after seeing preview results.

Step 2: Add Column References

To make your question dynamic, you need to reference data fields from your list. Type "/" anywhere in your prompt to open the column selector.

Column dropdown showing available fields when you type '/'

Column dropdown showing available fields when you type '/'

How to add columns:

  1. Type "/" to trigger the column dropdown

  2. Use the search box to filter columns (e.g., type "account" to find Account Name)

  3. Browse by category: Account (29 fields), Contact fields, etc.

  4. Click on a field to insert it into your prompt

  5. The field appears as a highlighted pill in your prompt

Available field categories:

  • Account: Account Name, Intent Score, Intent Topics, Employee Count, Industry, etc.

  • Contact: Contact Name, Job Title, Seniority Level, Department, etc.

  • Custom: Any custom columns you've created

⚠️ Important

Your prompt must include at least one column reference. You'll see a validation warning if you try to proceed without one. Maximum 10 columns per prompt.

Step 3: Use "Help Me" to Enhance Your Prompt (Optional)

If you're unsure about your prompt's structure, click the "Help Me" button. The AI will analyze your draft and suggest a refined prompt with better structure and additional relevant columns for more accurate results.

Refined Prompt modal showing enhanced prompt with additional columns

Refined Prompt modal showing enhanced prompt with additional columns

What Help Me does:

  • Analyzes your original prompt intent

  • Suggests additional relevant columns (e.g., Account Country, Company HQ) for better accuracy

  • Adds analysis/search instructions for more thorough results

  • Click "Replace Prompt" to use the enhanced version

Example: A simple prompt "Is the Account Name selling its product in India" becomes a comprehensive query that checks Account Country, Company HQ, Account City, and Account State fields for explicit evidence.

Step 4: Select Your AI Model

Choose the AI model that best fits your needs. Each model displays its credit cost. GPT-5 is selected by default (5 credits per account).

Model recommendations:

  • For simple yes/no questions: GPT-5 Mini, Claude 4.5 Haiku, or Gemini 2.5 Flash (1 credit)

  • For standard analysis: GPT-5, Claude 4.5 Sonnet, or Gemini 2.5 Pro (5 credits)

  • For complex reasoning: Claude 4.5 Opus (15 credits)

Step 5: Preview Your Enrichment

Click "Preview" to test your enrichment on sample accounts before processing your entire list. The preview shows AI outputs for each account with "Show more" links to view full responses.

Preview results showing sample accounts with AI-generated insights

Preview results showing sample accounts with AI-generated insights

Understanding preview results:

  • Name column: Shows the account name being analyzed

  • Signal column: Shows the AI-generated response with "Show more" to expand

  • Refresh button: Click to test again after making changes to your prompt

  • Results may show "Unknown" when data is insufficient or "No" with explanation when criteria isn't met.

💡 Pro Tip

Review preview results carefully. If the AI outputs don't match your expectations, refine your prompt or try the 'Help Me' feature before running on all accounts.

Step 6: Configure and Generate

Click "Create Column" to open the configuration screen. Here you'll see your settings summary and can configure the enrichment scope.

Configuration screen with model info, column name, and enrichment scope

Configuration screen with model info, column name, and enrichment scope

Configuration options:

  • Configuration Summary: Shows selected model (e.g., GPT-5) and output field type (Text)

  • Column Name: Auto-generated based on your prompt (e.g., "Sells In India") - you can edit this

  • Enrichment Scope: Choose how many accounts to enrich (e.g., "Enrich for the first 1 account(s)")

  • Credit Cost: Total credits shown at bottom (accounts × credits per account)

Click "Generate" to start the enrichment process.

Step 7: View Results in Your Account Table

Once complete, your new AI-generated column appears in your account table. The column is marked with a sparkle icon (✨) for easy identification. Click any cell to view the full response details.

Account table with new 'Sells In India' column showing AI results

Account table with new 'Sells In India' column showing AI results

Working with results:

  • Column header: Shows column name with sparkle icon (✨ Sells In India)

  • Cell values: Show truncated results - click to see full details

  • Enrich button: Appears for accounts not yet enriched - click to process individually

  • Expanded view: Click any result to see the full AI response with all evidence and reasoning

  • Export: Include Ask AI fields in CSV/Excel exports

Step 8: Filter and Search Results

Use the sidebar filters to search and filter your accounts based on Ask AI enrichment results. This helps you quickly identify accounts that match your criteria.

Filters sidebar showing Ask AI filter options with Enriched/Not Enriched toggle

Filters sidebar showing Ask AI filter options with Enriched/Not Enriched toggle

Filter capabilities:

  • Ask AI section: Find your Ask AI columns under INSIGHTS > Ask AI in the filters sidebar

  • Enriched/Not Enriched toggle: Filter to see only accounts that have been enriched or those pending

  • Response Format: Shows the data type (Text) of your enrichment column

  • Search text: Search within the enrichment results to find specific content (e.g., search "India" to find accounts with India-related results)

  • Click "Apply" to filter your account list based on selected criteria

💡 Pro Tip

Combine Ask AI filters with other filters (Industry, Employee Count, Revenue) to create highly targeted account segments for your outreach campaigns.

Example Use Cases

Here are practical examples of how to use Ask AI for common sales intelligence needs:

Use Case 1: Geographic Market Presence

Goal

Identify accounts that sell products in India

Prompt

"Is the {{Account Name}} selling its product in India?"

Columns Used

Account Name, Account Country, Company HQ, Account City, Account State

Output

Text response: Yes/No/Unknown with evidence and reasoning

Use Case 2: Company Problem Statement

Goal

Understand what problem each company solves for personalized outreach

Prompt

"What problem does {{COMPANY_NAME}} solve for its customers?"

Columns Used

COMPANY_NAME

Output

Text response with problem statement summary

Use Case 3: Company Segmentation

Goal

Classify accounts by company size for targeted messaging

Prompt

"Is {{COMPANY_NAME}} a startup, SMB, or enterprise?"

Columns Used

COMPANY_NAME, Employee Count, Revenue

Output

Classification: Startup / SMB / Enterprise with reasoning

Use Case 4: Market Segment Analysis

Goal

Identify target market segments for each account

Prompt

"What market segment does {{COMPANY_NAME}} serve?"

Columns Used

COMPANY_NAME, Industry

Output

Market segment description (B2B, B2C, B2B2C, etc.)

Best Practices

Writing Effective Prompts

  1. Be specific: "Is {{Account Name}} selling in India?" is better than "Tell me about {{Account Name}}"

  2. Use the "Help Me" feature: Let AI suggest additional relevant columns for better accuracy

  3. Test with preview: Always preview before running on all accounts

  4. Iterate: Start simple, review results, and refine your prompt

  5. Add multiple columns: More context leads to more accurate results

Optimizing Credit Usage

  • Use 1-credit models (GPT-5 Mini, Claude Haiku, Gemini Flash) for simple yes/no questions

  • Reserve 5-credit models for standard analysis tasks

  • Use Claude 4.5 Opus (15 credits) only for complex multi-factor analysis

  • Filter your account list first to process only relevant accounts

  • Start with a small batch to validate results before processing all accounts

Troubleshooting

Issue

Cause

Solution

"Unknown" results in preview

Insufficient data in referenced columns

Use "Help Me" to add more relevant columns

Column not appearing

Enrichment still processing

Wait for processing to complete or refresh the page

"Enrich" button on some cells

Account wasn't in initial enrichment scope

Click "Enrich" to process that account

"No Result Available" in filters

Account hasn't been enriched yet

Use "Not Enriched" filter to find and enrich these accounts

Can't add more Ask AI columns

Reached 10 column limit

Remove unused columns or wait for Phase 2 (20 limit)

Frequently Asked Questions

Q: How are credits calculated?

A: Credits are calculated as: Number of accounts × Credits per model. For example, 100 accounts × 5 credits (GPT-5) = 500 credits.

Q: How is the column name generated?

A: Column names are auto-generated based on your prompt when you click "Create Column". For example, "Is the Account Name selling in India" generates "Sells In India" as the column name. You can edit this before generating.

Q: Can I use Ask AI columns in other Ask AI prompts?

A: Yes! You can reference any existing Ask AI columns in new prompts. This lets you build on previous enrichments.

Q: Can I export Ask AI data?

A: Yes, all Ask AI fields are included in CSV and Excel exports automatically.

Q: Why do some accounts show "Enrich" instead of results?

A: These accounts weren't included in your initial enrichment scope. Click the "Enrich" button to process them individually, or run a new enrichment for remaining accounts.

Q: How do I filter accounts by Ask AI results?

A: Go to Filters sidebar > INSIGHTS > Ask AI > Select your column. You can filter by Enriched/Not Enriched status and search within the response text.

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