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Integration Update — Microsoft Teams, Outlook, Pendo, Amplitude, SendGrid & Google Analytics

Expanding Sprouts’ integration ecosystem with the addition of Microsoft Teams, Outlook, Pendo, Amplitude, SendGrid, and Google Analytics, all built on the new standardized integration framework.

Updated over 2 weeks ago

These integrations enhance communication intelligence, product analytics, marketing performance visibility, and outbound engagement—while maintaining high standards for security, scalability, and data reliability.

Together, these updates further strengthen Sprouts’ GTM execution and intelligence layer by unifying first-party engagement signals, product usage data, and marketing performance metrics into a single, scalable foundation ready for advanced analytics and AI-driven insights.


What’s New

Microsoft Teams Integration — New Framework

Sprouts now supports Microsoft Teams integration on the new framework, enabling secure authentication and ingestion of collaboration signals.

Inbound Capabilities (Microsoft Teams → Sprouts)

Sprouts ingests collaboration metadata to enrich account and engagement context.

Inbound Data Includes

  • Get all Users

  • Message metadata (timestamps, participants, channel context)

Business Impact

  • Improved Account Context: Understand internal collaboration around customers and deals

  • Stronger Engagement Signals: Surface conversation activity tied to GTM execution

  • Secure & Scalable: Built with standardized auth and rate-limit handling

Highlights

  • Secure Microsoft OAuth–based authentication

  • Incremental and paginated ingestion

  • Consistent error handling and observability


Outlook Integration — New Framework

Sprouts now integrates with Microsoft Outlook, enabling ingestion of email engagement metadata through the standardized framework.

Inbound Capabilities (Outlook → Sprouts)

  • List All Active Mailboxes

Business Impact

  • Deeper Communication Visibility: Capture email engagement alongside CRM and activity data

  • Improved Signal Accuracy: Strengthens downstream analytics and AI-driven insights

  • Unified GTM View: Email activity aligns with deals, accounts, and contacts

Highlights

  • Secure Microsoft authentication

  • Reliable incremental sync

  • Improved mapping to GTM entities


Pendo Integration — Product Analytics Inbound

Sprouts now supports Pendo integration on the new framework to ingest product usage and adoption data.

Inbound Capabilities (Pendo → Sprouts)

Inbound Data Includes

  • Visitor History (Time-Based Extraction)

  • Visitor by ID

Business Impact

  • Product-Led GTM Insights: Understand how customers and prospects use your product

  • Stronger Account Health Signals: Tie feature adoption to retention and expansion opportunities

  • Improved Segmentation: Enable behavior-based targeting and analysis

Highlights

  • API key–based authentication

  • Scalable event ingestion

  • Incremental sync for high-volume usage data


Amplitude Integration — Behavioral Analytics Inbound

Sprouts now integrates with Amplitude, enabling ingestion of rich behavioral and event-level analytics.

Inbound Capabilities (Amplitude → Sprouts)

Inbound Data Includes

  • User and account identifiers

  • Event-level activity data

Business Impact

  • Deeper Behavioral Intelligence: Capture how users engage across the product lifecycle

  • Enhanced AI Signals: Behavioral data strengthens predictive and insight models

  • Unified Analytics: Connect product behavior with GTM execution

Highlights

  • Secure API key–based access

  • Support for large-scale event ingestion

  • Reliable pagination and rate-limit handling


SendGrid Integration — Email Engagement Signals

Sprouts now supports SendGrid integration for ingesting outbound email delivery and engagement data.

Authentication & Admin Capabilities

  • API Key–based Authentication

  • Secure access using SendGrid API keys

  • Validation of credentials during integration setup

  • Standardized auth handling aligned with Sprouts’ integration framework

Business Impact

  • Secure Foundation: Establishes trusted, compliant access to SendGrid APIs

  • Future-Ready: Prepares Sprouts for scalable SendGrid data ingestion and activation

  • Operational Readiness: Simplifies future rollout by validating auth and configuration upfront

Highlights

  • Secure API key–based authentication

  • Admin-level setup and validation

  • Standardized integration framework

  • Ready for future SendGrid inbound and outbound enhancements


Google Analytics Integration — Web & Traffic Intelligence

Sprouts now supports Google Analytics (GA4) integration using the new framework to ingest web engagement and traffic insights.

Inbound Capabilities (Google Analytics → Sprouts)

Sprouts uses the Google Analytics Data API to extract analytics metrics and dimensions.

Run Report — Sessions by Date

Sprouts supports running GA reports to retrieve session data aggregated by date over a defined time range.

Supported Capabilities

  • Run reports using GA4 runReport endpoint

  • Fetch sessions over a configurable time period (e.g., last 7 days)

  • Date-based aggregation for trend and time-series analysis

  • Property-level data extraction using GA Property ID

Example Use Case

  • Daily session trends for web traffic monitoring

  • Feeding session data into GTM analytics and attribution models

  • Supporting incremental and scheduled data syncs


Business Impact

  • Web Engagement Visibility: Understand traffic trends directly inside Sprouts

  • Reliable Time-Series Data: Date-based session reporting supports analytics and forecasting

  • Future-Ready Foundation: Establishes the base for expanded GA metrics, dimensions, and conversion insights


Highlights

  • OAuth2 Service Account authentication

  • Google Analytics Data API (GA4) support

  • Run Report capability with time-range filters

  • Scalable, secure, and standardized integration framework


Summary

This release significantly expands Sprouts’ integration ecosystem by:

  • Adding Microsoft Teams, Outlook, Pendo, Amplitude, SendGrid, and Google Analytics

  • Leveraging a standardized, scalable integration framework

  • Improving data reliability, security, and observability

  • Enriching GTM intelligence with collaboration, product usage, marketing, and web signals

Together, these integrations further position Sprouts as a central GTM execution and intelligence platform, ready to power deeper insights and next-generation AI capabilities.

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