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Integration Update — Salesforce Migration, G2 Crowd, TrustRadius,Salesforce Pardot & Swarm

This release delivers a significant upgrade to Sprouts’ integration ecosystem with the migration of Salesforce to a new architecture and the introduction of G2 Crowd, TrustRadius,Salesforce Pardot and Swarm integrations on the new framework.

Updated over 2 weeks ago

These enhancements improve reliability, scalability, and consistency across inbound data ingestion and authentication workflows.

Together, these updates strengthen Sprouts’ GTM execution and intelligence layer by standardizing integration frameworks, improving data quality, and establishing secure, scalable foundations for future insights and AI-driven capabilities.

🚀 What’s New

Salesforce — New Architecture Migration (Inbound)

Sprouts has fully migrated Salesforce Inbound (data ingestion) from the old integration architecture to a new, standardized framework.

💡 Business Impact

  • Improved Reliability: More stable and predictable data sync from Salesforce to Sprouts.

  • Scalability for Growth: New architecture supports higher data volumes and future enhancements without rework.

  • Faster Enhancements: A unified framework enables quicker rollout of new Salesforce features.

  • Reduced Maintenance Overhead: Standardized integration logic simplifies monitoring and troubleshooting.

Highlights

  • Complete migration of Salesforce inbound workflows to the new architecture

  • Unified authentication, sync logic, and error handling

  • Improved observability and system stability


Salesforce — Activity Inbound Enhancements

Sprouts now includes enhanced Activity Inbound ingestion, enabling richer synchronization of Salesforce activity data (such as tasks, events, and related interactions) into Sprouts.

💡 Business Impact

  • Deeper Engagement Visibility: Sales and GTM teams gain better insight into customer and prospect interactions.

  • Improved Signal Accuracy: More complete activity data powers downstream analytics, AI signals, and engagement insights.

  • Stronger Account Context: Activities now appear more reliably alongside accounts, contacts, and leads.

Highlights

  • Enhanced ingestion of Salesforce activity data into Sprouts

  • Improved data completeness and consistency

  • Activities are now more reliably mapped to relevant entities


Salesforce — Opportunity / Deal Inbound Enhancements

Opportunity (Deal) inbound ingestion has been enhanced to ensure accurate and timely flow of Salesforce opportunity data into Sprouts.

💡 Business Impact

  • Better Pipeline Visibility: Teams get a clearer and more reliable view of deal progression inside Sprouts.

  • Stronger GTM Insights: Opportunity data can now be correlated more effectively with activities and engagement signals.

  • Improved Forecasting Readiness: Clean and consistent deal data enables future pipeline analytics and AI-driven insights.

Highlights

  • Enhanced opportunity/deal data ingestion from Salesforce to Sprouts

  • Improved mapping and sync reliability

  • Stronger alignment between Salesforce pipeline data and Sprouts insights

🔧 Summary

This Salesforce release modernizes the integration by:

  • Migrating inbound workflows to a new architecture

  • Enhancing activity and opportunity data ingestion

  • Improving reliability, scalability, and future readiness

Together, these upgrades strengthen Sprouts’ Salesforce integration as a core pillar of the GTM execution and intelligence layer.


Salesforce Pardot — New Framework Integration

Sprouts now supports Salesforce Pardot (Marketing Cloud Account Engagement) on the new integration framework, enabling bi-directional data flow between Sprouts and Pardot with standardized authentication, scalable ingestion, and reliable outbound activation.

📥 Inbound Capabilities (Pardot → Sprouts)

Sprouts ingests marketing data from Pardot to enrich GTM intelligence and downstream analytics.

Inbound Data Includes

  • Prospects

    • Standard and custom prospect fields

    • Support for field-level selection

  • Campaigns

    • Sync Pardot campaigns linked to Salesforce CRM campaigns

  • Users

    • Fetch Pardot users for ownership and configuration mapping

  • Custom Fields

    • Dynamic discovery of custom fields

    • Support for multiple field types (text, dropdown, multi-select, date, number, CRM user, etc.)

💡 Business Impact

  • Provides a complete and accurate view of marketing prospects and campaigns

  • Enables clean, incremental ingestion for large datasets

  • Improves data freshness and reliability for analytics and AI signal

📤 Outbound Capabilities (Sprouts → Pardot)

Sprouts supports outbound activation workflows to keep Pardot prospect data up to date.

Outbound Actions

  • Create Prospect

    • Create new prospects using email as the required identifier

    • Populate standard and custom fields

    • Automatically assigns prospects to a campaign if none is provided

  • Upsert Prospect by Email

    • Create or update the latest prospect using email as the match key

    • Prevents duplicate records

    • Supports updates to previously deleted records

💡 Business Impact

  • Ensures Pardot remains synchronized with Sprouts activation workflows

  • Maintains clean and deduplicated prospect data

  • Enables real-time marketing actions driven by Sprouts insights


G2 Integration

Sprouts now supports a G2 integration using the G2 Data API, enabling secure API Key–based authentication and inbound data ingestion.

🚀 What’s New

  • Secure Authentication: API Key–based access to G2 Data API

  • Product Data Ingestion: Fetch G2 products and detailed product information

  • Review Ingestion: Ingest product reviews with pagination and time-based filters

  • Reliable Sync: Validated endpoints with consistent error handling

💡 Business Impact

  • Enables access to trusted G2 product and review data inside Sprouts

  • Supports incremental sync for efficient data ingestion

  • Establishes a foundation for future G2-powered insights and intelligence

TrustRadius Integration

Sprouts now supports a TrustRadius integration built on the new integration framework, enabling secure API key–based authentication and reliable ingestion of buyer intent and review insights.

🚀 What’s New

  • API Key Authentication: Secure access using the x-api-key header

  • Intent Data Ingestion: Capture account-level intent signals, including product views, comparisons, and activity timelines

  • TrustQuotes Ingestion: Ingest curated review quotes with flexible filters such as date range, rating, products, and vendors

  • Scalable Framework: Standardized extraction and configuration for future enhancements

💡 Business Impact

  • Identifies in-market accounts actively researching products and competitors

  • Surfaces trusted customer voice through review quotes

  • Strengthens GTM intelligence with third-party buyer intent data


Swarm Integration — Authentication Enabled

Sprouts now supports Swarm authentication using the new integration framework, enabling secure API key–based access to Swarm data.

🚀 What’s New

  • API Key Authentication: Secure access using the x-api-key request header

  • Team-Level Access: Authenticates requests against team-specific data such as profiles, lists, and tags

  • Rate Limiting Support: Handles Swarm’s default limit of 60 requests per minute

  • Pagination Ready: Supports Swarm pagination standards for scalable data retrieval

💡 Business Impact

  • Establishes a secure foundation for future Swarm data ingestion

  • Ensures reliable and compliant access to Swarm APIs

  • Prepares Sprouts for scalable expansion of Swarm-based capabilities

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